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Case Study: Treatment Center Partners with Planet Healthcare to Staff Facility

medical professional meeting with patient

The Client

The client is a behavioral health treatment center located in Holyoke, Massachusetts. Founded on the beliefs of care and compassion, the client takes great pride in serving the local community. With advanced medical expertise and new facilities, they aspire to set the standard for behavioral health, acting as patient advocates working to decrease health disparities throughout the region.

person's hands with medical props, xrays, technology

The challenge

No Process for Aquiring Talent

The client had little experience in securing contract medical professionals to staff their facilities. Being a relatively new treatment center, they struggled to navigate Vendor Management Systems (VMS) and client-direct recruitment. Though confident in their medical expertise, they had little knowledge of market rates, making them less competitive when it came to acquiring talent. To remedy these challenges, they had contracted staffing providers to help them secure vital medical personnel, but said providers fell short of meeting the client’s particular staffing needs. In short, they had no defined process for acquiring nurses, affecting outcomes for patient care.

The solution

A Dedicated Recruiting Partner

The Planet Healthcare sales team cultivated a working relationship with the client’s CFO. With industry expertise in behavioral health, and extensive recruiting pipeline behind them, sales secured an opportunity to staff the treatment center. Quickly, Planet Healthcare began recruiting on the client’s behalf, staffing roles such as Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Supervisors.

A dedicated recruiting team would prove vital for the client. Their Planet Healthcare sales representative was available and communicative, and the client was impressed with this hands-on approach. This level of service was something other staffing firms had not provided. Planet Healthcare was clear and open about market rates, and specific benefits the client needed to offer to attract talent. The client was receptive to these suggestions, making them more competitive in securing placements.

group of nurses reviewing chart
nurse with clipboard

The results

Planet Healthcare Resources Receive Contract Extensions

As a result of this ongoing engagement, the client was able to open their new behavioral health unit on schedule. Without the staff sourced by Planet Healthcare, this expansion would not have been possible.

Since then, the client has come to rely on this partnership to recruit nurses for their facilities. In several instances these resources have received contract extensions as well. The medical professionals sourced by Planet Healthcare continue to exceed expectations, highlighting their individual level of professionalism and commitment to patient outcomes.

We Build Partnerships
For Success

Planet Healthcare was founded by a dedicated team of professionals with extensive experience supporting the pharmaceutical, biotechnology and device industries.

Our goal was to create an organization that strengthens the employer-employee dynamic by connecting clients with talent — ultimately making staffing more personal and creating enduring, valuable relationships.

We leverage cutting-edge technology and flexible service delivery models that provide personalized solutions for our clients.

Our Global HQ is in Northbrook, IL and branch offices are based across the United States and Europe.

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